Users of Samsung Galaxy Note 8 appear to be encountering a new problem that results in it to arbitrarily freeze while operating on it. The impacted users have taken it to the U.S. community forum of Samsung to complain regarding the issue.
The first grievance was made by a consumer on September 27, 2017. “I am having some issues with my new Note 8 that I got yesterday. I set up speed dial and sometimes it will call but not show the contact info and sometimes it will just outright freeze on me. I am currently dialing each and every one of my contacts as of now to avoid this issue. Also I see that some people are having issues with third party apps which I haven’t ran into yet and hope I don’t. I have tried everything and it doesn’t seem to fix it and seems like Samsung will have to dispatch a hot fix soon,” claimed the consumer on the U.S. community forum of Samsung.
The most recent criticism was made a day back by a user on the forum. “My note 8 freezes constantly when using apps like Instagram, Snapchat, and Twitter. Hope this is just a software issues and can be fixed soon,” claims one more user. A bulk of Galaxy Note 8 consumers claims that the freeze is related to the Contacts app. Some have even complained that clearing cache, rebooting the handset, and performing factory resets also did not help in resolving the problem in long term.
There is no reply from the South Korean tech behemoth as of yet. The precise reason for the problem is also not apparent. Samsung Galaxy Note 8 was rolled out in September in India this year with a price tag of Rs 67,900. Operating on Android 7.1 Nougat, the smartphone has a 6.3-inch AMOLED Quad HD+ “Infinity” display, 6 GB RAM, octa-core Exynos processor, 64 GB inbuilt memory, an 8 MP front-facing sensor, and dual rear 12 MP sensor. The handset is also supported by a 3300 mAh battery onboard.
Well, let us see if the company is able to resolve this problem or not.