TRAI, the Telecom regulator, will rapidly develop a mechanism for telecom companies that are shutting down operations or services to return the idle balance of pre-paid users. The mechanisms being counted comprise such telecom companies crediting the unemployed amount to the bank accounts of their users connected to Aadhaar in a DBT (Direct Benefit Transfer) type model, Chairman of TRAI (Telecom Regulatory Authority of India) R S Sharma claimed to the media in an interview.
“We are very obvious in our mind that we will find methods to make sure that users get back their cash. We will develop a mechanism and procedure for doing that, and particular orders will be released regarding this quickly,” he claimed. Sharma mentioned that such a procedure was significant since the unemployed amount is not minute and comprises thousands of crores. “It is surely a user issue,” he claimed stating that TRAI will make all attempts to make sure that users in such cases do not get shortchanged regarding getting back their unemployed amount or being given a sufficient period of notice by the supplier.
“We will discover a way to make sure that users, if there is any money remaining with suppliers, will get back such amount. Perhaps we will test something similar DBT. It surely can be done using bank accounts connected to Aadhaar,” he claimed. The watchdog is taking into consideration calling particular telecom providers who are turning-off process for a detailed talk on how they suggest returning the unemployed balance to users.
Sharma claimed that while the modalities for transfer of such amount will be executed, the fundamental principle is that wherever achievable, users should receive their money again in case they are not receiving the facility. “Let the carriers also emerge with solutions,” Sharma claimed to the media in an interview.